Our catalogue contains products of an adult nature. All customers must be 18 years or older. Purchasing from us is acceptance of these terms and confirmation that you are over 18 years old. These terms and conditions apply to all orders placed on this website and any orders subject to our T&Cs. By placing an order with ANOESES you will be deemed to have read, understood and agreed to these terms and conditions.
- Our sizes do not correspond to clothing sizes, so be guided by our size chart, which you can find in each listing; - Measurements need to be done on a naked body; - Thigh measurements should be taken very precisely. Please measure the stood, not relaxed thigh,tightening a measure tape as much as you will need a thigh cuff to be fixed on your leg, in order to not let it slip off. *If you doubt the correctness of the chosen size, write us your measurements and and we will help you with the choice.
Just click on a product you like and add to cart. Then just follow the easy checkout process
All our products are handmade and made to your order, so production time takes 7-10 days, in-stock items typically ship out 1-2 business days after the order is placed. These terms may vary due to COVID-19 and quarantine situation in the world.
A customer needs to inform us about cancellation within one day after an order is made! All our products are handmade specifically for the customer’s order and we put the effort in order for a customer to receive it as soon as possible. Once we’ve started working on the item which was ordered, we won’t be able to cancel it. If a cancellation will be requested by a customer within 1 day, a customer will be refunded 5% less, because of the bank commission.
Yes, the customer can make changes to his order within 24 hours, after ordering. The customer must write to us by mail or messenger about this, indicating the number of his order.
Payment can be made by Visa, MasterCard, American Express, ApplePay, and via Paypal.
Any purchased Gift Card is valid during a year. Gift Cards are delivered by email and contain instructions to redeem them at checkout. Anoeses Gift Cards have no additional processing fees.
Product & Guarantee
All Anoeses goods are made from high quality full-grain leather. We select the highest-grade hides, because the character of good leather underlines the quality of design, and it is the most important decision for the subsequent quality of our products.
Every Anoeses product comes with one year guarantee. Our commitment to exceptional quality and craftsmanship extends to the service you and your products receive. We will happily replace or repair your product in as timely a period as possible. Contact email@example.com and we’ll take care of you!
All of our products are crafted in Kyiv, Ukraine. Our craftsmen have over 10 years of experience in the leather industry.
Each order is packed in our black brand box. An item is wrapped with a black paper with a postcard on the top. While placing an order you can choose an option to leave a personal message for the receiver on the card.
We ship everywhere around the world and we offer express shipping by DHL Express for all orders. Your order will be carefully packaged and delivered wherever is most convenient for you. RUSSIA / CHINA - DHL currently only accept shipments addressed to Businesses.
We want you to have your new product as soon as possible! All our products are handmade and made to your order. Production time takes 7-10 days, in-stock items typically ship out 1-2 business days after the order is placed.
Our shipping is handled through DHL Express. It costs $35 and FREE shipping option is available for all customers whose fulfilled order value is above $400.
Also we have a standard delivery - Ukrposhta. This delivery is free and is available only to customers whose orders do not exceed $150
Delivery company by DHL takes between 2-4 business days depending on your location. Standard delivery by Ukrposhta takes 1-4 weeks depending on your location. These terms may vary due to COVID-19 and quarantine situation in the world. You'll be able to track your package by using the Shipping Confirmation email that we send as soon as your order begins its journey.
Yes, the customer will be responsible for payment of any such duties and/or taxes. Please note that we have no condivol over these charges and cannot predict their amount. Please contact your local customs office or taxation authority for further information before placing your order.
- If a customer didn’t pick up a parcel in time and it was sent back to us, a customer will have to pay additionally for the second shipping, after which we will send it again. - If a customer didn’t pick up a parcel in time and it was sent back to us, but a customer doesn’t want to pay for the second shipment, we give a refund of 50% from an order.
Returns & Exchange
is possible if: - a chosen size doesn’t fit
A customer will have to inform us about the above-mentioned issues within 7 days after receiving a parcel and send it back to us. As soon as the parcel is delivered and checked for damage, we will begin to produce another size.
*except customized orders and sizes *except products with engraving
All costs (shipping, taxes) are paid by the customer.
is possible only if: - a customer received a wrong item - a customer received an item with a defect - a customer received an item of another color A customer will have to inform us about the above-mentioned issues within 5 days after receiving a parcel. If the customer wants to return the parcel and receive a full refund or wants to make an exchange of the order for the correct one, he must send a photo of the damaged (not correct) product. After that, the customer needs to send the parcel back to us in the original packaging. After receiving the parcel, we will make a full refund cost of the order or make and deliver the correct order. All costs (shipping, taxes) are paid by Anoeses.
In other cases, a refund is NOT possible, because all items are handmade, and we make them specifically for the customer.