Last updated: August 5, 2024.
This Privacy Policy applies to information that we collect about you when you use anoeses.com. Throughout this Privacy Policy we’ll refer to our website.
We value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information.
Data Collection
We collect your data when you:
- visit our website, and use your account to buy products.
- make an online purchase and check out as a guest (in which case we just collect transaction-based data).
- create an account with us.
- engage with us on social media.
- contact us by any means with queries, complaints etc.
- make contracts or other legal arrangements with us.
We collect the following information:
- Personal details (name, email, address, phone number)
- Payment information
- IP address and device information
- Purchase history and preferences
- Communication preferences and marketing data
Use of Data
We use your data to:
- Process and Fulfill Orders: To handle orders, process payments, and deliver products to you.
- Improve Our Services: To understand how you use our services and make improvements.
- Send Marketing Communications: To provide you with information about our products, services, and promotions, with your consent.
- Personalize Your Experience: To tailor our communications and products to your interests and preferences.
- Customer Support: To respond to your inquiries, provide support, and improve your customer service experience.
- Market Research: To conduct research and analysis to better understand market trends and customer needs.
- Prevent Fraud and Ensure Security: To protect against and prevent fraud, unauthorized transactions, and other liabilities.
- Legal Compliance: To comply with legal obligations and regulatory requirements.
Data Sharing
We may share your data with:
- Service providers (e.g., payment processors, shipping companies)
- Legal authorities, if required
- Marketing team (only with your consent)
- Affiliates and subsidiaries for business operations
We may do so only if you have consented to allow us to do so or for legal reasons such as:
- If we must comply with a legal obligation.
- If it is legally requested by government agency.
- To enforce or apply our Website Terms of Use or other agreements.
- To protect the rights, property, or safety of Anoeses, our customers or others.
- If exchange information with third parties aimed to prevent fraud or to reduce our credit risks.
User Rights
You have the right to:
- Access your personal data.
- Correct inaccurate data when incorrect, out of date or incomplete
- Request deletion of your data
- Object or restrict processing of your data
You have the right to request a copy of any information about you that we hold at any time, to have that information corrected if it is inaccurate plus the right to be forgotten. To ask for your information, please contact my@anoeses.com.
- Opt of direct marketing communications. To do do, you can either click the ‘unsubscribe’ link in any email communication that we send you or email to us at my@anoeses.com.
Security Measures
We implement robust security measures to protect your data from unauthorized access, disclosure, or alteration, including encryption and secure storage.
Cookies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.
Data Retention
We retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Links to Other Websites
From time to time, our website may contain links to and from websites of our social and partner networks or advertisers. If you follow a link to any of these websites, please note that these websites may have their own privacy notices and that we do not accept any responsibility or liability for any such notices. Please check these notices, where available, before you submit any personal data to these websites.
Age Limitations
To the extent prohibited by applicable law, we do not allow use of our Services and Websites by anyone younger than 18 years old. If you learn that anyone younger than 18 has unlawfully provided us with personal data, please contact us and we will take steps to delete such information.
Klarna
In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.
Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy policy.
Updates
We may update this policy periodically. We will post the changes to this page. If we make changes that materially alter your privacy rights, we will provide additional notice, such as via email.
How can you reach us?
This is our registered address, company number and contact information:
Anoeses
03057 Ukraine,
Kyiv,
3 Aleksandra Dovzhenko street,
Copyright Registration Number: #268149
Email: my@anoeses.com
Phone: +38 093 569 66 06